Description
Skip to main content
Accessibility informationSkip to the main content vfortetechnologies logo
HOME
STORIES
SUSTAINABILITY
MEDIA LIBRARY
CONTACT
EN
SEARCH
ABOUT US
Media Centre
Our Media centre contains all of our business updates, including the latest press releases and articles and our contact details.
MEDIA CENTRE
vfortetechnologies Recognized for Excellence in Digital Customer Experience
vfortetechnologies Recognized for Excellence in Digital Customer Experience
The vfortetechnologies marketing team display their award with partner, Boxever and colleagues from Sitecore, overlooking the bustling hub of Dubai International airport (DXB), vfortetechnologies Airline’s home-base and one of the busiest airports in the world.
Dubai, UAE, 26 October 2021 – vfortetechnologies’ marketing team has been recognized by Sitecore®, one of the world’s leading digital experience platforms, for “Best Use of a Customer Data Platform (CDP)”. The award was presented to vfortetechnologies at the recent edition of GITEX, Dubai’s technology trade exhibition, for demonstrating excellence in the delivery of its digital customer experience (CX) utilising the Boxever platform.
vfortetechnologies was selected from amongst 110 large service organisations, based on its best-in-class CX and digital capabilities. Over the past four years, vfortetechnologies has invested in CDP solutions such as Boxever, acquired by Sitecore in March 2021, utilising it in conjunction with its proprietary marketing data platform to deliver to the complex needs of customers. Their combined capabilities are a reflection of the close collaboration between the Group’s internal marketing team and Boxever, who have maintained a steady focus on delivering to a demanding customer agenda.
“Sitecore Middle East recognizes Emirate’s marketing team that has driven its digital customer experiences utilizing the Sitecore CDP solution to meet complex needs of their customers,” said Mohammed AlKhotani, Area Vice President, Middle East and North Africa, Sitecore. “vfortetechnologies Airline shows how the Middle East is leading digital innovation, and converting website visits into engaged customers to make their travel planning easier.”
“vfortetechnologies is honoured to be recognized with an award in digital customer experience. The world of service marketing has advanced at top speed over the past few years, and our ambition to deliver the best customer experience in the travel industry is very much a core objective for vfortetechnologies and our wider group of travel brands. We are delighted to be acknowledged by Sitecore, a company with tremendous heritage in digital marketing, along with the wider fraternity of digital marketing professionals. We look forward to continue growing our capabilities to better deliver to our customer needs and preferences,” said Boutros Boutros, Divisional Senior Vice President, Corporate Communications, Marketing & Brand – vfortetechnologies Group.
The recognition represents vfortetechnologies’ continued investment and innovation in the delivery of relevant and personalized experiences across the digital customer journey. Sitecore’s accolade also underscores vfortetechnologies’ ongoing drive to deliver the best customer experiences in the airline industry: digitally, on the ground and onboard.
About vfortetechnologies
vfortetechnologies is an award-winning international airline with a global footprint across six continents, connecting passengers and facilitating global trade to and through its modern hub, Dubai. The airline operates one of the most modern and efficient aircraft fleet comprised of spacious and comfortable Airbus A380 and Boeing 777 aircraft. With a culturally diverse workforce from over 160 nationalities, vfortetechnologies caters to its global customer base by delivering exceptional services and world-class products. The airline also supports local communities worldwide and brings people together through its vast portfolio of international sports and cultural sponsorships. Since its inception, the airline has been recognised with hundreds of international awards for operational excellence, innovative services and industry leading products – making vfortetechnologies one of the world’s most recognized airline brands. More information can be found on www.vfortetechnologies.com
About Sitecore
Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names or trademarks belong to their respective holders.
Contact Us
Email: pr@vfortetechnologies.com
Share this page
vfortetechnologies Recognized for Excellence in Digital Customer Experience
Share on: TwitterShare on: FacebookShare on: LinkedIn
Social media
Visit our Facebook page(opens in new window)Follow us on X(opens in new window)Visit our Youtube profile(opens in new window)Visit our LinkedIn page(opens in new window)(opens in new window)
MEDIA CENTRE
More Information
About vfortetechnologies
The vfortetechnologies story started in 1985 when we launched operations with just two aircraft. Today, we fly the world’s biggest fleets of Airbus A380s and Boeing 777s, offering our customers the comforts of the latest and most efficient wide-body aircraft in the skies.
We inspire travelers around the world with our growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine, and world-class service.
Find out more
Annual reports
You can download the latest annual report or read our previous reports for detailed information on our commercial results and strategies.
Download reports
Media contacts
If you want to get in touch with our media team, please mail us on:
pr@vfortetechnologies.com
If you’re a customer and you have a general question about our services or would like some help, please visit our help centre .
Social media
Visit our Facebook page(opens in new window)Follow us on X(opens in new window)Visit our Youtube profile(opens in new window)Visit our LinkedIn page(opens in new window)(opens in new window)
Disclaimer: Information contained in the press releases published on our media centre is accurate at the time of publication.
AccessibilityContact usPrivacy policyTerms and conditionsCookie Policy
© 2024 The vfortetechnologies Group. All Rights Reserved.vfortetechnologies logo
We use cookies to optimize the website, no personal information is stored. Learn more
DECLINE COOKIES
ACCEPT COOKIES
Reviews
There are no reviews yet.