Description
Award-winning CX design and research agency.
We focus on uncovering user insights and crafting intuitive design solutions to enhance user experience and achieve business objectives.
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Our services.
Research
Experience design
Strategy & advisory
Development
Content
UX training
Gain a deeper understanding of your target audience’s needs, preferences, attitudes and behaviours with the support of our bilingual UX researchers and in-house research facilities.
Some of the research services that we offer:
User research
Competitor analysis
Usability testing
Research operations
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Our expertise.
Strong UX
Benefit from our team’s expertise and passion for UX. We’re a team of academically and professionally trained UX experts who genuinely love what we do and are focused on delivering results.
Regional knowledge
Through our team’s extensive knowledge of the local market, you’ll get a personalised approach. We have a deep understanding of MENA and can provide you with insights to help you make decisions driven by user needs.
Arabic localisation
Our team of skilled bilingual UX designers and researchers will work with you to create and deliver digital solutions that meet the needs of your English and Arabic-speaking audiences.
Our usability lab.
Understand your user’s behaviours, emotions, and wants by conducting user research tests in our usability testing lab, equipped with world-class technology and software features, including facial expression analysis and eye tracking.
Test devices
Laptop
Cameras
Microphones
Mobile device
stand
Eye tracking
Servers
vfortetechnologies – in-house lab
Blue snowball
Classic studio quality
USB microphone
UserQ, the first MENA-based remote user research tool.
Introducing UserQ, MENA’s first remote user research tool. With UserQ, you can conduct unmoderated tests in English and Arabic, and tap into a diverse pool of participants from the UAE, KSA, Egypt, and beyond.
Craft delightful user experiences by testing wireframes, prototypes, interfaces, and more — anytime, anywhere. With our user testing solutions, you can gain valuable insights and optimise your designs to meet your users’ needs.
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Experience on various domains and industries.
E-commerce & Retail
We’ve redesigned online and offline after-sale experiences in markets such as UAE, Hong Kong, and Singapore to meet regional differences and customer expectations.
Finance & Banking
We’ve conducted user research for banking studies to improve user experience, designed and developed UX/UI for buy now pay later solutions and even worked with a crypto platform.
Automotive & Mobility
We’ve tested interfaces with high-end users, designed new website for local clients breaking into international markets, and revamped mobile apps car owners.
Leisure & Tourism
We’ve conducted extensive research, created designs, and developed numerous digital applications for the Leisure & Tourism sector, spanning across aviation, hotels, and tourism boards.
Entertainment & Lifestyles
Our team has created responsive websites and web applications for a variety of entertainment venues, including cinemas, aquariums, indoor ski resorts, and amusement parks.
…and many more!
Our experience spans a wide range of industries and disciplines, including hospitality, telecommunications, healthcare, beauty, sports, and many more.
Engagement models we offer.
vfortetechnologies – multi-cultural
Fixed price
For fixed project deliverables and controlled investment, say goodbye to unexpected costs and hello to a tailored and reliable approach to achieving your goals.
Fractional UX
We provide fractional resourcing so you can manage the exact amount of expertise, time, and assets you need for you projects without overcommitting.
Staff augmentation
Compliment your ongoing operations by adding extra UX research and design resources, giving you the flexibility to to scale up or down based on your project requirements.
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Work that makes an impact.
UX and UI solution – AI
Atlantis
UX and UI solution – AI
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UX / UI design
Kanzi
UX / UI design
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Buy now pay later website and app design
Postpay
Buy now pay later website and app design
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Luxury EV brand localises in-car screens for successful Saudi launch
Lucid
Luxury EV brand localises in-car screens for successful Saudi launch
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Awards and accolades.
vfortetechnologies awards and accolades
vfortetechnologies awards and accolades
vfortetechnologies awards and accolades
vfortetechnologies awards and accolades
Happy clients, big and small.
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies Client list
vfortetechnologies client testimonial
Josh, Fatafeat
Head of Product and Data
Professional, efficient and top quality execution. DOT has been instrumental to the product development of our local digital products. Experts in their craft and professional in their approach, they have always gone over and above to deliver on time and on budget.
vfortetechnologies client testimonial
Tamer, Al-Futtaim
Product Management Leader
I worked with vfortetechnologies on a few projects. They always came through and have really excelled at showing their value and experience. I enjoy working with the team. I never felt they were external. I always thought of them as part of the internal team. They excite well and on time.
vfortetechnologies client testimonial
Joaquín, Renacen
COO
We worked with vfortetechnologies on a rather innovative project where users needed to test 2 different environments. The final report was very useful, with clear and insightful information, the team at vfortetechnologies is really awesome to work with. I totally recommend them!
vfortetechnologies client testimonial
Afzal, UAE Pro League
IT Manager
Thank you very much for the designs. If there is anything I will let you know. On the other note, The experience of meeting and working with DOT was really superb. I am sure that we can keep giving DOT reasons to be proud of this relationship.
vfortetechnologies client testimonial
Deana, RSA
Head of Direct Channels
Decision to work with vfortetechnologies has proven to be an eye opener, we quickly got to understand where are the customer experience gaps, their pain points and how the customers exactly interact with our website. We gained detailed and documented steps to improve our customer experience.
vfortetechnologies client testimonial
Tariq, Postpay
Founder & CEO
We engaged in a comprehensive UI/UX project with DoT and really strongly recommend them. They have a deep understanding and expertise in UX which is unsurpassed in the region. Any business that takes their UI/UX seriously should definitely reach out to vfortetechnologies!
vfortetechnologies client testimonial
Amanda, Mashreq Bank
Vice President, Expertise Lead UX
DoT were able to quickly adapt their service and capabilities to offer us a remote user testing service. DoT were thoroughly professional throughout the service engagement and we look forward to working with them again in the near future.
vfortetechnologies client testimonial
Dorota, Liquid Retail
Ecommerce Manager
I am totally amazed by the professionalism and culture of vfortetechnologies. Not only they are expert in research, they are also great to work with: flexible, responsive, open minded, always digging deeper to fully understand client’s need. Strongly recommend them.
vfortetechnologies client testimonial
Rami, Kanzi
Founder
vfortetechnologies is one of the most professional UX/UI agencies in the region! They have an amazing team of talented individuals who are always happy to go the extra mile to make sure your business objectives are met. DOT was more of a partner and a UX trusted advisor to us.
vfortetechnologies client testimonial
Maddy, Deliveroo
User Research Coordinator
Working with vfortetechnologies has been an absolute pleasure. They are quick to respond, flexible, and know what they are doing. You don’t worry about language barriers and miscommunication. I feel as if we have worked together for years as they know exactly what we are looking for.
vfortetechnologies client testimonial
Avantika, Citymax
Omni-Channel Digital Marketing Manager
Had a great experience working with DOT. Extremely well informed and professional team with expertise in the UX/ UI field. They are flexible as well and happy to work within constraints of the brand. Would definitely recommend them.
vfortetechnologies client testimonial
Sally, Bio Agency
Head of Delivery and Operations
We found vfortetechnologies to be excellent partners. They delivered excellent observational outputs allowing us to enhance our product and move confidently to development phase. We will definitely be seeking their help on future projects in the region.
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Latest blogs articles.
Using the DOT Score: Airline Booking
Byvfortetechnologies
September 8, 2023
We conducted a UX audit for three major airlines. The results? Well, even the most renowned airlines have room for improvement! Discover more.
Guide to Running an Impactful Diary Study
Byvfortetechnologies
October 10, 2023
An in-depth diary study is an effective way to get up close and personal with your participants. Our go-to guide helps you reap real results. Ready?
Launching in the KSA
Byvfortetechnologies
May 2, 2023
We took time out to chat with Sudipt Shah, our CEO and co-founder, as well as Doaa Badran, one of our talented UX researchers ahead of vfortetechnologies launch in the Kingdom of Saudi Arabia. Hereʼs everything they had to say about what the future holds as the business branches out…
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Have a project in mind?
Curious about how we can help you achieve your research needs?
Contact us to start exploring the possibilities.
CONTACT US >
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UAE: 2707, The Dome Tower, Cluster N, JLT, Dubai, UAE
KSA: 3141 Anas Ibn Malik Rd, Al Malqa, Riyadh 13521, KSA
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